Technical Support

 

24 hours hotline service assistance.

A team of RASMAK specialists are at your disposal 24/7 to solve and optimise your machine production. We offer this customer service to clients with the flexographic printers, laminating and MOUNTER PLATE machines and slitter machines .

 

Key advantages

•        Technical support 24 hours, including holidays.

•        We speak your language.

•        We solve your problems with the help of great professionals.

•        We provide support by telephone and/or e-mail.

Our clients have better coverage in after-sales support and assistance, with a team specialising in diagnosing and solving incidents by telephone, 24 hours a day. This service includes a competitive advantage for companies, who have a direct line of communication for resolving emergencies.

REQUEST INFORMATION.

 

Teleservice available

 

Technical support

+90 552 220 4213

Rasmak's technical support is at your service for queries, detecting and resolving problems, and also for consulting layouts and other technical documents. You can contact us by e-mail, telephone and remote connection from your machine, via Internet with the possibility of webcam support.

Service conditions

•        We attend to all kinds of queries.

•        We provide support by e-mail, telephone and remote connections with the

machine.